Preparing directors to manage the risk of false imprisonment.

This training course is intended for site managers who are at risk of being a target for discontented employees.

For some years now, industrial disputes have adopted a new form of action called "bossnapping".

An unconventional means of leverage, the imprisonment of directors is being increasingly used by employees as a way of expressing discontent.

Calming tensions and finding grounds for a peaceable solution is difficult for the unprepared. Therefore, negotiating under pressure is one of the major problems for company management today.

Training Objective:

The aim of this training course is to prepare site managers for the realities of these new practices and provide them with the tools that will enable them to find adequate solutions to this particular form of crisis.

Programme

Initial situation and onset of the crisis
  • situation of the site manager at the outset
  • anticipating the crisis
  • impact of company policy on the crisis
  • impact of individual behaviour on the crisis
Conditions of imprisonment
  • the particular forms of imprisonment
  • aggressive behaviour
Stress Management
  • perceptions and impacts of endogenous factors
  • perceptions and impacts of exogenous factors
Psychology of the person under attack
  • evaluation and analysis of the situation
  • negotiation stakes
  • knowing how to maintain contact
  • tests
  • traps to avoid and verbal techniques
  • preparation for and coming out of a crisis

Practical information

Duration: 1 day

Documents provided: A guide to behaviour

Places available: 10

Training contact details: F/PC/D/01